Report a Lost or Stolen Card

If your Snap! Spend debit card has been lost or stolen, deactivate the card ASAP and report the card to your club admin.

How to deactivate your card

1. Login to your account, and go to Teams >> Debit Cards

2. You can either deactivate your card by clicking the link below your card number information, or by using the dropdown menu to the right.

Note: Once deactivated, while the card cannot be used for purchases or ATM transactions, pending transactions will still be completed.

You will see that the card deactivation is in progress. Refresh the page to see that the deactivation has been confirmed!

You can find the link to reactivate your card in the same place as shown above. 

 

Getting a Replacement card

To get your debit card replaced, let your club know and they will be able to delete the card and re-issue you a new one. 

Still have questions or need help? Please reach out to us directly at [e-mail] or by phone at 276-531-9260.