If you'd like to cancel your Snap! Spend bank account, reach out to Snap! Spend Support via the chat widget at the bottom corner of your screen, and we will assist you with your account cancellation.
If you have an account balance, you will need to zero out the balance in order for the account to be closed.
- If there is a remaining balance, you can transfer out any remaining funds using BillPay or an external bank account transfer.
- If there are any pending ACH transactions, you will want to wait until they are complete before transferring out that remaining balance.
- If there is a negative balance, you will be responsible for bringing your account to zero.
Once we have closed your account, you will receive a confirmation email and a final statement for your records.
Still have questions or need help? Please reach out to us directly at spend.support@onsnap.com or by phone at 276-531-9260.