Once you've received your Snap! Spend debit card, you can activate it by visiting the following link:
https://spend-web.snap.app/activate
Setting your PIN number
When you activate your card, you will then be prompted to set a four-digit PIN number. This PIN number will be needed for most purchases made with your card - so select one that is secure and easy for you to remember. See here for tips on choosing a secure PIN number.
If you’d like to change your PIN number, follow the steps in this article: How to change your PIN?
Remember your card’s billing address and ZIP code
For security purposes, you may be required to use your ZIP code or billing address to complete and authorize a purchase with your card.
The debit card’s ZIP code will be ZIP code associated with the billing address for the club. If you do not know the club’s billing address, we recommend that you reach out to your club’s main contact for this information before you start using your card. This way you will have it on hand whenever it is required!
Snap! Spend debit cards can only be used for transactions within the U.S.
Bank-Level Security
- Funds stored by Evolve Bank & Trust, member FDIC
- Funds FDIC-insured up to $250,000 per deposit account (each team)
- Secure financial technology by Synapse - SOC I & II Certified, PCI Compliant
- Secure web hosting by Heroku - ISO 27001, 27017, 27018 and SOC I, II, III Certified
Lost or Stolen Cards
If your Snap! Spend debit card has been lost or stolen, deactivate the card and let your club know as soon as possible. Your club will be able to delete your card and re-issue you a new one. If you have fraudulent charges on your account, you as the cardholder can dispute these charges. To learn more about how to dispute a charge, click HERE .
Still have questions or need help? Please reach out to us directly at spend.support@onsnap.com or by phone at 276-531-9260.