I'm not seeing a Team Assistant in the Debit Card dropdown. Why?
This usually means that the Team Assistant is not yet verified by our partner bank. You can reach out to us via the chat widget or at spend.support@onsnap.comto check on the status of the Team Assistant's account.
When can I expect to receive my Snap! Spend debit card?
When your club has assigned a debit card, it will take 7-10 days for the card to be printed and delivered to the club's address. The club will then distribute card to the .
What happens if a card is lost or stolen?
Make sure that the cardholder has deactivated the card ASAP. You can then delete their card and re-issue them a new one by going to the Debit Cards tab for their team, and using the dropdown on the right of their card to select Delete Card. You can re-issue it to them by then clicking Unassigned Card and selecting that team assistant from the dropdown.