Sometimes people run into roadblocks when trying to sign up for a team. For example, you may get kicked back to the beginning of the process, or the billing information page won't load. If you are experiencing these sorts of issues, please follow the troubleshooting tips shown below.
Sign-up Troubleshooting Tips
- Close your browser (quit the app) and then re-open and start over.
- If that doesn't help, try using a different browser. For example, if you're using Chrome, switch to Safari or Firefox or a mobile device.
- If that doesn't fix things, use a different network. If you're on a company network, try to sign up from home, or use your cell phone with WiFi turned off. (This option usually works the best ?)
If you are encountering error messages upon authorizing payments, check out our Troubleshooting when Adding a Payment Method Article HERE:
Still have questions or need help? Please reach out to us directly at email@example.com or by phone at 276-531-9260.